Get quick, convenient answers to common questions about our services.
To help you get the information you need fast, we’ve gathered our most common questions in one place. If you don’t see your question here, just reach out to us directly for the information you need.
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What core services do you offer for dealerships?
Our three main areas of focus are video monitoring (which includes live video analytics and verified responses), access control (including fully managed and remote gate control), and key management (for enhanced security and accountability of vehicle keys).
What makes your security services unique?
We specialize in automotive security solutions, blending sophisticated IT expertise with state-of-the-art security technology. We tailor our security solutions to the unique needs of our clients and the specialized challenges that come with protecting high-value inventory, physical assets, and customer data on dealership lots.
Do you only work with traditional auto dealerships?
While traditional dealerships are our primary focus, we also offer select security services for other facilities that need asset protection, such as auto malls, office buildings, new construction sites, and indoor or outdoor storage facilities.
How do I request a security assessment for my dealership?
You can fill out our convenient online contact form or contact us by phone to schedule a consultation. We conduct an individual assessment of each site, which allows us to provide an optimal, customized security plan for your facility.
Are your dealership security services aimed at incident recording or active crime prevention?
We offer solutions that provide proactive crime prevention for dealerships. Our live video monitoring services include verified response and voice talk-down capabilities, which means our team can intervene and deter criminal activity in real time, even before police dispatch.
Do you cover both indoor and outdoor assets?
Yes, we provide customized solutions for live security that cover both indoor and outdoor assets, customer information, and comprehensive key management.
How do your live video monitoring services work?
Our professional security team actively watches the camera feeds at your dealership in real-time, including during off-hours, and uses advanced video analytics to detect and address potential threats as they develop.
What is a “Verified Response”?
A verified response is a key part of our monitoring services. Upon confirming an intrusion via the live video feed, we directly dispatch police to the scene. This reduces false alarms and ensures a higher priority response from local authorities.
What is a “Voice Talk Down”?
If our staff detects a potential issue on the lot, they can use the Voice Talk Down feature to speak directly to the culprit(s) via the on-site speakers. This is often enough to deter trespassers and criminals before theft or an act of vandalism can occur.
What types of security technology do you use for video surveillance?
We implement state-of-the-art technology, including enterprise-grade equipment, high-resolution cameras, and sophisticated video analytics to ensure optimized surveillance.
Are your services effective up to the perimeter of the dealership lot?
Yes, our systems are specifically designed to strengthen the perimeter of your lot through the use of advanced technology and strategically placed cameras and analytics.
Why should I consider key management?
Effective key management helps significantly reduce incidents involving lost or stolen keys, vehicles, and sensitive information. Our key management services can also help reduce the time it takes to locate and manage keys, improving your daily operations.
What types of key management solutions do you offer?
We provide electronic key and asset control, mechanical key and asset control, dealer plate management, and after-hours key management.
How does the key management service improve accountability?
Our systems provide real-time monitoring and admission control, so you can track who took what key when and why. It also generates comprehensive reports, so you know the location of all keys at all times.
Can access to specific keys be customized?
Absolutely – we can tailor access to specific keys or groups of keys to ensure only authorized personnel can retrieve them. We can also configure the system to store dealer plates with the same control and monitoring as keys.
How do your access control services work?
Our access control systems manage who enters and exits restricted areas of your dealership, ensuring only authorized personnel can access valuable inventory, equipment, or sensitive customer information.
What kinds of access control do you offer?
We offer a range of access control solutions, from fully managed outsourced control to a hybrid control method. When you meet with us to discuss your needs, we will review the options and help you find the right fit for your unique security needs and staffing structure.
How does your team ensure a positive ROI for your security services?
Our security systems are designed not only to protect your inventory but also to increase efficiency and the daily operations of your facility. By helping you prevent losses, lower false alarms, and streamline key management, our solutions are able to provide a significant return on your investment.